Returns & Exchange Policy
Australia ONLY

Thank you for purchasing our products from Windmill Country.

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In order to be eligible for a refund, you have to return your product within 30 days of your purchase. The product must be in the same condition that you received it (unworn, unused, undamaged) in anyway.

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To request a return or exchange please contact us via email windmillcountryco@hotmail.com or
call Maddison on 0438860441.

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Please ensure you inspect your items once you receive them and contact us immediately if you have received the wrong items or if your products are damaged or faulty.

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Any items posted back to us without first contacting us will not be processed.

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Note: All return postage costs are to be covered by the customer, this includes return post back to you.

Please purchase a AusPost Prepaid satchel and send it to Windmill Country with your exchange items to guarantee a exchange or request a full refund via email. 

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Refund

After we receive your item we will inspect your product and process your refund.

 

If you want a full refund the money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 - 10 business days to show up on your credit card.

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If anything is unclear or you have any concerns about your purchase please get in touch.

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Thanks for shopping with Windmill Country.

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